FAQ
Submit your application through our online portal. You'll need to provide identification, references, and proof of income to support your application.
We are obliged by the UK government to review the Right to Rent of all the tenants. Our landlords require us to review your referencing and your affordability index.
You will need to pay a holding fee which will count towards your deposit. Then 1st month rent and 5 weeks of rent as a security deposit minus the holding fee.
Your deposit will be safeguarded in a government-approved Tenancy Deposit Scheme (TDS), ensuring its protection throughout your tenancy.
Pet policies vary by property. Please refer to your specific tenancy agreement or consult with us directly for the property's pet policy.
Typically, tenants are responsible for all utility bills, including water, gas, electricity, and council tax, unless stated otherwise in your tenancy agreement.
Report any required repairs or maintenance issues via our online reporting system or contact our office directly. Emergency repair procedures will be detailed in your tenancy agreement.
We will contact you approximately two months before your lease is due to expire to discuss renewal options.
Contact us immediately if you're facing financial difficulties. We will review your situation and discuss potential solutions.
You must provide written notice in accordance with the terms of your tenancy agreement. The standard notice period is usually one month.
Your full deposit will be returned if the property is in the same condition as when you moved in, accounting for fair wear and tear. Disputes over deductions will be resolved by the Tenancy Deposit Scheme.